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We're closed for a "facelift."

Posted on: 09/06/2019

Dear Customer,

It's been more than 20 year's since our shop has gotten a "facelift," it's about darn time for another one. We'll be closed temporarily to perform deferred building maintenance and environmental upgrades.

I realize this may prove a significant inconvenience for you. I do not take this closure lightly, and I profoundly apologize for any inconvenience this may cause.

My team and I look forward to seeing you upon our return with a fresh "facelift," an up-to-date and environmentally compliant shop.

Sincerely,

Luis Lopez

Luis Lopez Automotive, Inc.

Q&A

Q: Why are you closing during remodeling?

A: Our shop was first constructed in 1936 as a Mobil Gas Station. Since then the site was adaptively repurposed as an automotive repair shop in the 1970s. The last major remodel occurred in 1998, nearly 22 years ago!

In this remodel we're working to retain the building's historic facade and upgrade our facility to meet the demands of newer vehicles. The remodel would interfere with regular business activity. It would simply be more efficient to close.

Q: What do I do if I need a service or repair when you're closed?

A: For most vehicle maintenance and light repairs, there are a variety of reputable repair shops in the area. If you're unable to defer the car's maintenance or repair until we reopen try finding a RepairPal Certified repair shop that suits your needs. Go to repairpal.com

Q: What happens if I need warranty work during your closure?

A: Our services and repairs are warrantied for 12 months or 12,000 miles from the date/mileage indicated on your invoice. See the back of your invoice for warranty details.

We won't be able to do warranty repairs during our remodeling closure. However, we may able to refund you the original cost (parts and labor) of the service or repair that may be still under warranty.

If you believe a service or repair is under warranty, please contact us at (323) 665-0166 (leave a voice mail) or via email at luis@lopezautomotive.com. Please have the original invoice and current car mileage handy.

Q: Could you be closed for more than a month?

A: Yes. The remodeling may be extensive, and with any remodeling projects, delays can occur. Please check this web page for updates and join our email list to get updates via email. To join our list just email us at luis@lopezautomotive.com

Q: Can I contact you during the closure?

A: Yes. During our closure, you can contact us by: