24 Months. 24,000 Miles. Zero Worries.
Quality isn't just a buzzword at Luis Lopez Automotive—it’s a guarantee. We are taking the stress out of auto repair with our 24/24 Warranty. If we fix it, we stand behind it. This warranty covers both parts and labor, ensuring that your investment in your vehicle is protected long after you leave our shop. Experience the difference of a mechanic who puts your peace of mind first.
See below for full warranty terms.
24 Month / 24,000 Miles Limited Warranty
At Luis Lopez Automotive, we stand behind our services with a 24-month or 24,000-mile limited warranty, whichever comes first. If a defect in our workmanship or a part we installed fails within this period, we will repair or replace it free of charge, including the labor for installation. To qualify for coverage, the vehicle must be returned to our shop at 2751 Fletcher Drive, Los Angeles, CA 90039 during regular business hours. All transportation or towing costs to return the vehicle to our facility are at the customer's expense.
This warranty is exclusive to the original purchaser and is non-transferable. It specifically excludes vehicles used for commercial purposes—such as ride-sharing (Uber/Lyft), delivery, or fleet services—which remain under our standard 12-month / 12,000-mile term. Coverage does not apply to items naturally subject to wear and tear, including but not limited to: brake pads and rotors, tires, wiper blades, light bulbs, filters, and fluids. Furthermore, damage resulting from neglect, misuse, or repairs tampered with by the owner or third parties is not covered. We do not cover or reimburse warranty work performed by other shops.
To the extent permitted by law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the period of this written warranty. We are not liable for incidental or consequential losses, such as lost time, income, or rental expenses.